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Issues with the Flux Player

About the problem...

In April 2010, MediaMachines, the developers of the Flux Player, shut down their operation.  The Flux Player continued to work, but since the software is no longer supported we cannot solve the errors that have recently appeared due to recent Windows and Internet Explorer updates. Re-installing the Flux Player has worked for some users, but for long-term stability we recommend switching to one of these x3d-viewers...

Cortona3D Viewer   Recommended

Cortona3D Viewer is an actively supported 3D-viewer that works well with a wide array of video cards.

To use Cortona3D Viewer on 3D Lift Plan...

  1. Install the Cortona3D Viewer. Follow the instructions on the Cortona website to install the Cortona3D Viewer.

  2. Tell 3D Lift Plan to use Cortona3D Viewer

    You can select which 3D Viewer to use at any time by going to your Account Preferenes page.

  3. Return to My Account and open a Lift Plan.  Your web browser may ask for your permission before using the Cortona3D Viewer on our site by displaying an information bar at the top or bottom of the page.

To view the Cortona3D User's Guide, right-click anywhere on the 3D image, select "Help" from the popup menu, then select "User's Guide".

Cortona3D Viewer

BS Contact

BS Contact by Bitmanagement is actively supported, works well with a wide array of video cards, and allows you to print scaled two-dimensional images, but it requires a license to remove the Watermark that moves around in front of the 3D image.

To use BS Contact on 3D Lift Plan...

  1. Install BS Contact. Follow the instructions on the Bitmanagement website to install the latest 32-bit version of BS Contact.

  2. Tell 3D Lift Plan to use BS Contact

    You can select which 3D-Viewer to use at any time by going to your Account Preferences page.

  3. Return to My Account and open a Lift Plan.  Your web browser may ask for your permission before using BS Contact on our site by displaying an information bar at the top or bottom of the page.

BS Contact User's Guide

BS Contact

Further assistance

If you need further assistance please contact Customer Support.